Hotspot is Delhi-NCR & Kolkata’s most trusted Mobile retail store, focused on total customer delight, serving over 1 million customers every year consistently for over 14 years now. Launched in 2005, Hotspot is one of the leading mobile retail stores in Delhi/NCR and Kolkata, offering over 200+ SKUs of smartphones, gadgets, and mobile accessories. It was born out of the idea of combining the look, touch, and feel of mobile outlets with the choice, ease, and elegance that modern retail provides. Over a decade since its inception, we have served over 7 Million customers & have become synonymous with mobile retailing, thanks to our tech-savvy staff, wide product range and our determination to provide customers with the best prices & offers. This reflects clearly in the fact that over 42% of customers are our regular customers who have purchased more than once from us.
Currently, we have over 100 stores spread across Delhi NCR and Kolkata and a committed team of more than 500 members. We take pride in our expertise of precisely understanding our customers’ needs. A workforce of committed professionals sets us apart from other retail chains. We ensure that each customer is attended with the highest levels of integrity, professionalism and best in class service.
Hotspot cherishes its relationship with over 30+ OEMs & brands and continues to win laurels for its sales & customer service. It intends to set new benchmarks in mobile retail and has set its sight on emerging as India's best retail chain for Smartphones and accessories.
Our vision is to become the most preferred Mobile Retail Store brand in our chosen markets, and we would do this by providing the latest & the best products at best prices, great offers & finest experience to our customers.
Being a leader of the smartphone retailing our mission is to advance the way the world connects. We are friendly and passionate professionals, operating with integrity in a safe environment while maximizing stakeholder’s value.